Frequently Asked Questions

Your personalised video clip will be uploaded to your university’s branded web portal, and you will receive an email notification with a link to download and share it.

These are individualised clips created for each student from the livestream of the graduation ceremony. Now, apart from accessing the full live-stream remotely, you will be able to order your individual clip of receiving your diploma on stage, captured with multiple angles by professional cameras, with your name and the University logo.

Your university will share the QR code or a link to the web portal to access your videos shortly after the ceremony. You will also receive an email notification with a link to download and share your personalised clip.

Yes, you will be able to preview, check the spelling of your name and the faculty. If you find any issues with your video, please contact us at support@gradcut.com and any mistakes or inaccuracies will be rectified.

There are three videos available for you to choose from in different social media formats –  horizontal 16:9, vertical 9:16 and square 1:1.

You have the option to purchase a video at $24.95 per video in any format or $49.95 for a package of 3 videos in different social media formats (horizontal, vertical and square).

Videos are available for purchase and download for 30 days after the graduation ceremony.

These clips are in 1080p resolution and are the same quality as the graduation livestream.

$1 from each purchase Gradcut is donated to Aurora Education Foundation – an Indigenous organisation that supports Aboriginal and Torres Strait Islander students to realise their full education and employment potential. We are also a member of the Pledge 1% global initiative, committed to giving back 1% to the community.